Privacy Statement for Amova Asset Management New Zealand Limited (Amova NZ) July 2026
We need to collect some of your personal information to provide you with the best possible service. The purpose of this policy is to give you peace of mind that we take your privacy very seriously.
We want to be clear as to what information we collect and why, and what we do with it. We also set out what your rights are below.
There are three kinds of situations in which we will collect personal information about you:
- When you visit our website via a browser,
- When you invest and become a customer,
- When you have other communications with us e.g. you email us, call us with a query or if you sign up for more information through an online campaign.
In some circumstances, we may collect personal information about you from a third party rather than directly from you.
The amount and nature of the information that we collect and reasons for it are different in each case.
If you do not provide us with personal information we request, we may not be able to provide some or all of our products or services to you, respond to or assist with your queries or be able to provide you with full access to all features of our products or services.
When you visit our website via a browser
Whenever you visit a website there’s an exchange of information between your device, your browser and the website you are visiting. When you visit our website (and many other websites) “Cookies” will be stored on your device.
What are “Cookies”
Cookies are small pieces of data stored on your device that help us to remember who you are and show you content that is relevant to your interests. Besides improving your experience, this also helps us to improve our website. Some cookies only last for a short time, while you browse web pages, some are stored longer, so we can recognise you if you return to our website.
The types of cookies we use
We use a combination of the following types of cookies:
Necessary cookies. These cookies help with website performance, ensuring that our services function as you expect, such as accessing secure areas of the website, or navigating in or around pages. Without these cookies, the website cannot function properly.
Analytics cookies. We use these cookies to understand how you are using our website, which in turn helps us to improve how our website is built, making it easier to find the information you are looking for.
Functionality cookies. These cookies are used to store your preferences and enable us to personalise content for you and change how the site behaves.
Advertising cookies. These cookies record your visit to our website, along with any immediate pages you visit and immediate links you follow out of the site. This allows any advertising displayed to be more relevant to your interests.
For more information see our Global Cookie Policy.
When you invest
At this point we collect the required personal information to set up your investment, which may include your ID, tax status and address.
Part of the reason for the collection of information is for the efficient and secure administration of your account, but also part of the reason is to cover off a number of legal/regulatory issues that we are required to do by law such as information for anti-money laundering purposes, *FATCA and *CRS information, and other tax information.
We may collect biometric data from you as part of the onboarding process. We have completed a Biometric Proportionality Assessment as required by Rule 3(l), Biometric Processing Privacy Code). You can request a copy of our assessment by emailing nz.compliance@amova-am.com.
If you do not wish to complete biometric processing, you may opt out and complete the onboarding process through alternate means.
Once you have invested with us, our understanding will be that you are interested in our products and so we’ll use some of the information to provide you with information about other products that you may be interested in and or articles commentary etc.
If you wish to unsubscribe at any point, you can in the correspondence that we send. However, by law there is a minimum amount of regulatory information that we are required to provide you with in relation to your investment.
*American citizens are required to submit returns to the American Inland Revenue and potentially pay US taxes, even if they are not residing in the US. FATCA requires us to identify American citizens/taxpayers and to provide tax information to tax authorities.
*CRS is conceptually the same as FATCA in terms of verifying revenue for people residing in countries that is different from their citizenship but for other countries.
Biometric information
In our processes, biometric information generally involves a specialist provider comparing the photograph on your identification document with a live image of your face. The provider may create biometric data from those images to assess whether they depict the same person and help verify that you are the person named in the identification document.
There are two reasons why we collect biometric information. First, to meet our legal obligations in the most efficient way. Second, for security reasons.
Some of our legal duties require us to verify the identity of our customers (for example, anti-money laundering obligations). Biometric verification, generally carried out by a specialist third-party provider, is often the approach that minimises administrative inconvenience for you while enabling reliable identity verification.
We may also use biometric information as part of security processes designed to confirm that the person attempting to access an account is authorised to do so. The objective is to maximise security while minimising inconvenience for customers.
We do not use biometric information for profiling, targeted marketing, customer assessment, behavioural monitoring or similar purposes.
If you are unwilling or unable to use biometric verification, in most cases we can provide alternative in-person and/or document-based verification methods.
We aim to collect and use biometric information only where it is necessary and proportionate to the relevant legal or security purpose. In designing and reviewing these processes, we also consider Māori data sovereignty principles, including appropriate authority over, access to and protection of Māori data.
When we collect personal information from others
Where possible, Amova will collect personal information directly from you. However, we may also indirectly collect your personal information from third parties in the circumstances described below:
| Indirect source | Types of personal information | Purpose of collection |
|---|---|---|
| If you are a director, trustee or authorised signatory of one of our wholesale clients, our wholesale client will provide us with your personal information. | Name, date of birth, address, email address, telephone number, ID. | To verify authority and to meet our legal and regulatory obligations. |
| If an intermediary advisory business manages your money and invests in one of our funds on your behalf, we will collect personal information from them. | Name, address, telephone number, IRD number. | To maintain individual investor records and administer a fund registry. |
| Dispute resolution bodies (e.g. FSCL) | Complaint details and supporting information | To investigate, respond to and resolve complaints or disputes |
We may also indirectly collect personal information from third parties not listed in the table above. This will be where authorised by you, as required or authorised by law, or from sources that make that information publicly available.
Other communications
Generally, we record the content of other communications that you have with us, whether by email or phone etc. This helps us do business with you in the future and also helps us ensure that we are providing our customers with quality services.
Amova NZ is part of a global group of asset management companies with a head office in Japan. Because of our global nature, our business has global quality cyber security to protect your information.
Being part of a global group also means that it’ likely that parts of your information will be stored in cloud-based services or in Amova group infrastructure in other countries for example much of our data is backed up in Japan. However, all the companies, which form part of the Amova group subscribe to a global data protection policy that is equivalent to the European GDPR standard and IT security is overseen by global teams. We also comply with ISO 27001 (a global standard).
As financial services is a complex industry, some of your information will be held by and/or accessible by third party partners of ours or entities that we are required by law to interact with. These include, but are not limited to, professional registry service businesses to administer your holdings, professional custodians who hold your assets, statutory supervisors whose job is to uphold your interests as an investor, marketing agencies which may be international, IT support and data warehousing businesses (which may be based off shore), businesses that provide identity checks, auditors and Government agencies, such as regulators and tax authorities. We may also grant access to your financial adviser if you have instructed us to give access to your financial adviser. In every instance, we shall take steps to ensure that your information is kept safe and secure.
Marketing, customer insights and analytics
As noted above, one of Amova NZ’s objectives is to provide you with quality information when it is useful to you; whether it’s market commentary or information about our products.
Therefore, aggregated customer information may be provided to third party marketing and analytics organisations to assist us to understand preferences and to help distribute the information to you.
You can always opt out of communications if you choose to.
If you are someone other than a retail customer
Sometimes we’ll be required to collect personal information from entities that we do business with. Generally, this will be to verify your authority to act or for regulatory purposes, such as anti-money laundering legislation.
Generally, the circumstances of collection and storage described above will apply to you, except that we will not use information that you disclose on behalf of a business to market to you in your personal capacity.
Your rights / questions and complaints
You have a right to request access to and correct personal information that we hold about you. If you wish to do this, please contact us to discuss how this should be done taking into account your circumstances and complexity of the request.
If you have a query or complaint about your personal information or this policy, please feel free to direct it to the privacy officer below.
Amova NZ Privacy Officer, Level 17, Vero Centre, Auckland,1010
P O Box 3892, Shortland Street, Auckland,1140
nzenquiries@amova-am.com
0800 303 308
If you are unsatisfied with our proposed resolution of any complaint or if we have not responded within 5 days, then you may contact the Privacy Commissioner to resolve that complaint at:
New Zealand Privacy Commissioner | Website: www.privacy.org.nz | Phone: 0800 803 909